❓ Questions & Answers

Frequently Asked Questions

Find answers to common questions about our development process, pricing, technologies, and more. Can't find what you're looking for? Contact us directly.

Process & Timeline

How does your development process work?

Our development process follows these key phases:

  • Discovery: Understanding your goals, requirements, and constraints
  • Planning: Architecture design, technology selection, and timeline planning
  • Design: UI/UX design and prototyping
  • Development: Agile development with regular milestone deliveries
  • Testing: Comprehensive QA and user acceptance testing
  • Deployment: Production deployment and monitoring setup
  • Support: Post-launch support and maintenance

How long does a typical project take?

Project timelines vary based on complexity and scope:

  • Simple websites: 1-2 weeks
  • Web applications: 2-4 months
  • Mobile apps: 1-2 months
  • Enterprise solutions: 2-3 months
  • AI/ML projects: 2-3 months

We provide detailed timelines during the planning phase and update them regularly throughout development.

How often will I receive project updates?

We believe in complete transparency. You'll receive:

  • Daily progress reports via our project dashboard
  • Weekly video calls to review progress and next steps
  • Milestone demonstrations every 2-3 weeks, or as needed
  • Immediate notifications for any blockers or changes
  • 24/7 access to our project management platform
  • Additional support as needed

Can I request changes during development?

Absolutely! We use an agile approach that accommodates changes:

  • Minor adjustments are included in the project scope
  • Major feature changes are evaluated for timeline and budget impact
  • We provide change request assessments within 24 hours
  • All changes are documented and approved before implementation

Pricing & Payments

How do you price your projects?

We offer flexible pricing models to suit different project needs:

  • Fixed Price: Best for well-defined projects with clear scope
  • Time & Materials: Ideal for projects with evolving requirements
  • Retainer: Perfect for ongoing maintenance and feature development
  • Team Augmentation: When you need to extend your existing team

All pricing includes project management, QA testing, and post-launch support.

What's included in your project costs?

Our project costs can include, but are not limited to:

  • Full development team (developers, designers, QA, project managers, etc.)
  • Project management and daily coordination
  • Architecture design and technical documentation
  • Quality assurance and testing
  • Deployment and production setup
  • 180 days of post-launch support
  • Knowledge transfer and training

Additional costs may include third-party services, cloud hosting, or extended support plans.

How do payments work?

We structure payments to align with project milestones:

  • Discovery Phase: 50% upfront to begin discovery and planning
  • Development Milestones: 25% distributed across major deliverables
  • Final Delivery: 25% upon successful project completion
  • Additional Milestones: Additional milestones may be required based on the project scope and requirements
  • Static Site: 100% upfront payment

We accept various payment methods including wire transfer, ACH, and major business credit cards, payment apps, crypto, and more.

Do you offer any guarantees?

Yes, we stand behind our work with comprehensive guarantees:

  • Quality Guarantee: 180-day warranty on all deliverables
  • Timeline Commitment: On-time delivery or penalty discounts
  • Budget Protection: No surprise costs beyond approved changes
  • Satisfaction Promise: Revisions until you're completely satisfied

Technical Questions

What technologies do you work with?

We're experts in modern, enterprise-grade technologies:

  • Frontend: React, Vue.js, Angular, Next.js, TypeScript
  • Backend: Node.js, Python, PHP, Java, C#, Go
  • Mobile: React Native, Flutter, Swift, Kotlin
  • Cloud: AWS, Google Cloud, Azure, Docker, Kubernetes
  • Databases: PostgreSQL, MongoDB, MySQL, Redis
  • AI/ML: TensorFlow, PyTorch, OpenAI, Hugging Face

View our complete technology stack →

How do you ensure code quality?

Code quality is paramount in our development process:

  • Comprehensive code reviews by senior developers
  • Continuous integration and deployment pipelines
  • Static code analysis and security scanning
  • Performance monitoring and optimization
  • Detailed documentation and commenting standards

Do you provide ongoing maintenance?

Yes, we offer comprehensive maintenance packages:

  • Security Updates: Regular security patches and vulnerability fixes
  • Performance Optimization: Ongoing performance monitoring and improvements
  • Feature Updates: New feature development and enhancements
  • Technical Support: 24/7 monitoring and incident response
  • Compliance: Ensuring ongoing regulatory compliance

Maintenance plans start at $500/month and scale based on your needs.

Can you integrate with our existing systems?

Absolutely! We specialize in system integration:

  • API development and third-party integrations
  • Database migration and synchronization
  • Legacy system modernization
  • Enterprise software integration
  • Custom middleware development
  • Single sign-on (SSO) implementation

How do you handle data security?

Security is built into every aspect of our development:

  • SOC 2 Type II compliant development processes
  • End-to-end encryption for data in transit and at rest
  • Regular security audits and penetration testing
  • GDPR, HIPAA, and other compliance frameworks
  • Secure coding practices and vulnerability scanning
  • Multi-factor authentication and access controls

General Questions

What makes 723 Studios different?

Several factors set us apart:

  • Full Transparency: Complete visibility into progress and decisions
  • Business Focus: We understand business goals, not just technical requirements
  • Modern Stack: Latest technologies and best practices
  • Proven Results: 500+ successful projects across all industries
  • Long-term Partnership: We're invested in your long-term success

Can you work with our existing team?

Yes! We excel at team augmentation and collaboration:

  • Seamless integration with your existing development team
  • Adoption of your existing tools and processes
  • Knowledge transfer and mentoring opportunities
  • Flexible engagement models (full project or team augmentation)
  • Compatible time zones and communication preferences

Do you sign NDAs and other legal agreements?

Absolutely. We understand the importance of protecting your intellectual property:

  • Non-disclosure agreements (NDAs) signed before any discussions
  • Custom master service agreements tailored to your needs
  • Intellectual property assignment agreements
  • Professional liability and cybersecurity insurance

What if I'm not satisfied with the work?

Your satisfaction is our top priority:

  • Regular milestone reviews to ensure alignment
  • Unlimited revisions during development phases
  • Clear escalation process for any concerns
  • 180-day warranty on all deliverables
  • Refund policy for early-stage project termination

Still Have Questions?

Can't find the answer you're looking for? Our team is here to help with personalized answers to your specific questions.