Custom Software vs. Off-the-Shelf: When Custom Is Worth It
The three-year comparison that decides build versus buy, the five questions that settle it, and where custom projects go wrong
Custom software pays for itself when the workflow it runs is a differentiator, no product can express your rules without workarounds, and three years of licences and manual patching cost more than the build. The five questions that decide it, and the failure modes to avoid.